Customer Support Chatbot
Handle 80% of tickets automatically, 24/7
Deploy a conversational agent that resolves common support queries — order status, returns, account issues — without human intervention. By routing only edge cases to human agents, you reduce average handle time and support headcount while improving response speed.
Gemini 1.5 Flash
for 2,000K tokens/mes · 60% entrada / 40% salida
¿POR QUÉ ESTE MODELO?
Gemini 1.5 Flash is purpose-built for high-throughput, low-latency workloads — exactly the profile of a production support chatbot handling millions of daily queries. Its speed and cost efficiency mean you can deploy it at scale without routing economics becoming a barrier.
MODELOS ALTERNATIVOS
CONSEJOS DE IMPLEMENTACIÓN
- 1
Keep your system prompt under 500 tokens and use a knowledge base retrieved via RAG rather than stuffing all product info into the prompt — this slashes per-call cost by 40–60%.
- 2
Add a confidence threshold: if the model scores the query below 0.7 certainty, escalate to a human automatically rather than risking a hallucinated answer.
- 3
Cache your static system prompt using provider context-caching APIs to save on input tokens for every conversation turn.